Request a callback
Connect with your customers and colleagues with our cloud-based VoIP (Voice over Internet Protocol) service. Utilising the state-of-the-art EVE VoIP provider, The Calls Warehouse provides intelligent IP telephony services for businesses. Providing the highest available voice clarity on every call, everywhere, we offer highly flexible, uniquely straightforward services. Get in touch today to find out more about our services.
When you choose our VoIP services, your business will no longer be restricted to one place. Bringing together all the convenience of modern technology in one easy-to-use system, these services are accessible from any compatible device via the desktop or mobile app. Whether you’re just starting up or you’re moving to new premises, you’ll be able to enjoy high-quality communications everywhere.
Make and Receive Calls
Leave and Access Voicemail
Call Handling, including Music-on-Hold and Hunt Groups
Audio Conferencing and Web-Based Screen Sharing
Group Chat Function
Share and Update Documents Remotely
Security Protection against Fraudulent Activity, including Hacking
Exceptional Call Protection (ECP)
Automatic Call Distribution
Connectivity to IT Systems, including Calendar and Call Routing
Multi-Site Linking, with Free Calls between Linked Sites
Safe and Secure Call Recording
One of the major benefits of VoIP services is that your callers will never face the frustration of reaching an engaged tone. With automatic call distribution, our system ensures that the right person answers calls every time.
If you are unavailable or closed for holiday periods, our system enables you to record messages to keep your callers informed. You can choose whether to route calls to other agents, automatically place callers into a queue or direct them to a recording.
Protect your business from telecommunications system fraud with first-class security. From hacking to excessive unauthorised call spends, criminal activities are detected by our intuitive system and countered with an array of security measures, including audits, password management, and no dial-through from voicemail.
Call volumes and patterns will be monitored and reported against a pre-defined threshold, especially in high-risk categories such as premium rate calls. You will receive an immediate alert so that you can report any illegal or fraudulent activity to the police. Introducing ever more vigilant processes, we strive to keep up with the increasingly sophisticated development of fraud.
Up to 80% of businesses fail as a result of encountering a major disruption without a suitable disaster recovery plan. With our intuitive VoIP solutions, we enable you to keep working when other systems let you down. Your business will never again be disrupted by the availability of one location or other service disruptions.
Stay in touch with colleagues wherever you are, using our unified communication features. The collaboration interface enables group chats, document sharing, and file uploads in real time. Fully supported on both the desktop and mobile app, these features allow you to work with internal and external users from anywhere with an internet connection.